REPORT: IN COLLABORATION WITH

HCM transformation unlocks AI, value realization and growth

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Modern HCM transformation is doing more than digitizing HR—it’s unlocking a new era of AI-powered, data-driven decision-making. By simplifying processes, integrating systems, and building modern operating models, organizations are setting the stage for HR to lead with greater impact.

This research in partnership with ISG explores how forward-thinking companies are leveraging HCM platforms to empower HR teams—not just to support the business, but to shape its future.

 

  • “HCM transformation is more than just implementing new technology—it is about enabling HR to drive business growth, foster engagement and unlock the full potential of its workforce.”

    Gaurang Pagdi, Principal Analyst, ISG
Technology enables a fundamental shift in HR teams’ strategic use of data & AI

Amplified by technology, data, AI, ML, and the traditional commitment by HR teams to people, a more dynamic and influential HR will emerge. Through innovative Human Capital Management (HCM) platforms, data is now more accessible than ever.  HR leaders and their teams have the opportunity to guide the trajectory of organizational growth – and positively shape its future.

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44%

increase in using data for decision making

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500%

growth in using AI and ML in daily operations

Fueled by technology, HCM transformation improves business outcomes 
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38%

‘Productivity gains’ ranked as the #1 success metric

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33%

‘Improved employee experience’ ranked #2 success metric

“We are finally seeing the ability of HCM technology to transform HR, and with even greater Artificial Intelligence (AI) and Machine Learning (ML) on the horizon, the future has never looked more promising."

 

Sean Campbell, Strategic Advisor, Strada

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“Those who master the art of prompting AI can unlock a powerful thinking partner — working smarter, making a greater impact, and fueling growth. Welcome to a new kind of workplace partnership: the human-AI team.”

Diego Serna Neira,
Workday EMEA Business Leader, Strada

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“For organizations across the world, the HCM platform is more than just a system - it is a foundation for shaping the future of HR. At Strada, we focus on simplifying HR, finance, payroll and benefits, leveraging data and AI to empower employees and transforming HR data into meaningful insights.”

Tiffany Cleaver,
SVP Workday Practice Leader, Strada

 

Key takeaways

Explore how our latest research with ISG reveals that HCM transform-ation is empowering HR to drive innovation, shape strategy, and lead the future of organizational growth.

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    Discover the connection between HCM trans-formation, AI adoption, and smarter decision-making
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    Explore the essential role of change management and upskilling in unlocking long-term value
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    Learn why more HR teams are stepping into strategic roles and driving business growth
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    Compare how leading organizations are preparing for what’s next in AI-powered HR
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    Understand what sets successful HCM transformations apart—
    and where others fall short
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    Hear how modern HCM platforms are creating a foundation for continuous innovation and future-ready HR teams

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