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Report IN COLLABORATION WITH ISG

HCM transformation unlocks AI, value realization and growth

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Modern HCM transformation is doing more than digitizing HR—it’s unlocking a new era of AI-powered, data-driven decision-making. By simplifying processes, integrating systems, and building modern operating models, organizations are setting the stage for HR to lead with greater impact.

This research in partnership with ISG explores how forward-thinking companies are leveraging HCM platforms to empower HR teams—not just to support the business, but to shape its future.

“HCM transformation is more than just implementing new technology—it is about enabling HR to drive business growth, foster engagement and unlock the full potential of its workforce.”

Gaurang Pagdi, Principal Analyst, ISG

Technology enables a fundamental shift in HR teams’ strategic use of data and AI

Amplified by technology, data, AI, ML, and the traditional commitment by HR teams to people, a more dynamic and influential HR will emerge. Through innovative Human Capital Management (HCM) platforms, data is now more accessible than ever. HR leaders and their teams have the opportunity to guide the trajectory of organizational growth – and positively shape its future.

Fueled by technology, HCM transformation improves business outcomes

“We are finally seeing the ability of HCM technology to transform HR, and with even greater Artificial Intelligence (AI) and Machine Learning (ML) on the horizon, the future has never looked more promising."

Sean Campbell, Strategic Advisor, Strada

“Those who master the art of prompting AI can unlock a powerful thinking partner—working smarter, making a greater impact, and fueling growth. Welcome to a new kind of workplace partnership: the human-AI team.”

Diego Serna Neira,
Workday EMEA Business Leader, Strada

“For organizations across the world, the HCM platform is more than just a system—it is a foundation for shaping the future of HR. At Strada, we focus on simplifying HR, finance, payroll and benefits, leveraging data and AI to empower employees and transforming HR data into meaningful insights.”

Ellis Clark,
Director of Product Marketing, Strada

Key takeaways

Explore how our latest research with ISG reveals that HCM transformation is empowering HR to drive innovation, shape strategy, and lead the future of organizational growth.

Discover the connection between HCM transformation, AI adoption, and smarter decision-making
Learn why more HR teams are stepping into strategic roles and driving business growth
Understand what sets successful HCM transformations apart—and where others fall short
Explore the essential role of change management and upskilling in unlocking long-term value
Compare how leading organizations are preparing for what’s next in AI-powered HR
Hear how modern HCM platforms are creating a foundation for continuous innovation and future-ready HR teams

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