
Technology and human expertise: turning payroll complexity into possibility.
Payroll has never stood still. But today, it’s at a tipping point. Once seen as a back-office function, it’s now a strategic driver of resilience, cost control, and employee well-being.
The 2025 Global Payroll Complexity Index – North America Spotlight, reveals a new reality. Canada remains among the top 10 most complex countries, the U.S. joins for the first time, and Mexico climbs 19 places—making North America one of the most demanding payroll regions worldwide.

“While some regions are stabilizing, the US continues to move in the opposite direction – with a 17% rise in complexity since 2023.”
The 2025 GPCI North America Spotlight offers a comprehensive view of the challenges businesses face in managing global payroll, as well as its strategic potential, providing you with a full understanding of the intricate landscape of payroll operations in your region. Plus:
- Discover why North America is now one of the most complex payroll regions globally
- Understand how multi-state rules, tax diversity, and compliance challenges impact U.S. payroll
- Deep dive into the critical balance between automation and human expertise
- Uncover practical strategies to turn complexity into cost control and resilience.
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Need inspiration?
Here are a few possibility wishes we hear often:
“I wish for a seamless global payroll experience.”
“I want to empower managers with better data.”
“I dream of a benefits program that truly supports every employee.”
Let’s unlock what’s possible together.